Frequently Asked Questions

Kurslog is a platform for monitoring cryptocurrency exchanges. We help you find the best exchange rates for cryptocurrencies and fiat money, providing real-time information about reliable exchangers.

Kurslog collects data on rates, reserves, and reviews from verified exchange services. You can compare offers, choose a suitable exchanger, and visit their website to make an exchange. Our tables are updated every few seconds.

We earn through affiliate programs with exchangers. This does not affect exchange rates — you get the same conditions as on the exchangers' websites.

Mobile apps for iOS and Android are in development and will be available soon.

Kurslog supports popular cryptocurrencies (Bitcoin, Ethereum, USDT, etc.) and fiat currencies (UAH, USD, EUR). Available payment systems include PrivatBank, Monobank, Payeer, and others.

We carefully select exchangers, checking their reputation, reviews, and history. However, we recommend reviewing terms and feedback before exchanging to minimize risks.

Kurslog is a monitoring platform, not a transaction guarantor. We provide information about reliable exchangers, but the responsibility for the transaction lies with the user and the exchanger.

• Compare rates in the table on Kurslog’s main page.
• Check the currency reserves.
• Review feedback and the exchanger’s rating.
• Ensure the desired payment method is supported.

1. Select a currency pair on the main page.
2. Compare exchanger offers.
3. Visit the exchanger’s website via the link.
4. Follow the exchanger’s instructions to complete the transaction.

No prior registration is required. Choose an exchanger from the list, visit their website, and create an exchange request.

Typically, you need to provide:

• The amount and currency of the exchange.
• Details for receiving funds (wallet, card).
• Contact information (email, phone).

Some exchangers may request documents for verification, especially for large amounts. Check the requirements on the exchanger’s website.

Conditions depend on the exchanger. Typically, you need to specify the amount, currency, payment details, and contact information. Review the exchanger’s rules before starting.

The rate can be fixed or floating. A floating rate depends on market volatility. Clarify the rate type when creating a request.

Most transactions are completed within 5–60 minutes. The time depends on the currency, network load, and the exchanger’s operating hours.

Immediately contact the exchanger’s support, providing transaction details. If the issue is not resolved, write to Kurslog support at support@kurslog.com.

1. Wait a bit. Exchanges usually take up to an hour, but delays can occur due to network load or non-working hours. Check the exchanger’s operating hours.
2. Contact the exchanger’s support. Provide the request number, amount, and transaction time.
3. Contact Kurslog. If the issue is not resolved, write to support@kurslog.com or leave a review on the exchanger’s page by clicking “Write a review about the exchanger.”

We verify the reputation of exchangers and moderate reviews. Unverified or unfounded negative reviews may be rejected to ensure objectivity.

Reviews undergo moderation. If your review violates rules (e.g., contains insults), is not supported by facts, or lacks detail, it may be rejected. Check the status via support@kurslog.com.

Contact us via the form on the website [insert link] or by phone [insert number]. We will review your request and discuss cooperation terms.

We are available daily from 10:00 to 21:00 by phone, via Telegram, or through the contact form. Any questions can be submitted via the contact form.